Beautyvice is laser focused when it comes to customer service. We realize that the success we have as a company is directly derived from the satisfaction each and every customer has when visiting our store. Many online retailers are too focused on making a sale and lack the understanding that any retailer’s success is deeply rooted in the customer experience. We understand that the genesis of all successful companies is a satisfied customer. Towards that end, we offer superb shipping, customer service and shipping times. More importantly, we offer a “no reason required return policy”. If you are not satisfied, just drop us a email, text or give us a call. Just let us know you want to return the product and we will send you a return label. We do not want you to feel pressured into excuses or explanations. Our aim is to make returns easier than your original purchase.