A Beautyvice customer service agent is always available to help you with any questions you may have. You can contact our Sales, Shipping and Customer Service Departments Monday-Friday from the hours of 9:00 am- 5:00 pm EST at 888-909-9950. If due to call volume your call goes unanswered, we ask you leave a voice message and we will promptly return your call. Customer service representatives are available to help you with any questions 24 hours a day through text at 305-904-0553. You can also contact us via email at moc.ecivytuaeb@ecivresemotsuc . We are always available to help our customers with questions regarding their orders, products suggestions and any concerns they may have. Providing excellent costumer service is our goal with each and every sale.